Decision-making is the central function of management. Managers face different types of decisions: non-strategic decisions that deal with routine matters, programmable decisions that follow established procedures, and mandatory decisions that must be taken under specific circumstances. We also explore rational approaches, which rely on data and analysis, and intuitive approaches, which depend on experience and insight. Techniques such as the fishbone diagram and Pareto analysis help managers define problems and focus on the most impactful solutions. Finally, we highlight how employee participation strengthens motivation and collaboration.

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Reference Used: Koçel, Tamer (2018). İşletme Yöneticiliği. İstanbul: Beta Basım Yayım.

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