This episode relies almost entirely on the primary source and reads Frederick Taylor’s 1911 work in his own words. Taylor’s starting point is not efficiency but a question: why do people work below their capacity? The text divides this behavior into two: the kind that comes from the natural instinct and tendency to take it easy is called natural soldiering, and the kind that comes from more complex second thought and reasoning caused by relations with other people is called systematic soldiering. Taylor writes that most people believe the fundamental interests of employees and employers are necessarily antagonistic, whereas scientific management has at its very foundation the firm conviction that their true interests are one and the same, and that the prosperity of the employer cannot exist through a long term of years unless it is accompanied by the prosperity of the employee. At the heart of the method lies the task idea: the work of every worker is fully planned out by management at least one day in advance, and each person receives, in most cases, detailed written instructions; the real break here is not speed but the separation of planning from execution. How the method works becomes visible in the shoveling example: the text states that a first-class person was found to do their largest day’s work with a shovel load of about twenty-one pounds, and that instead of each shoveler choosing their own shovel, it became necessary to provide eight to ten different kinds of shovels, each suited to a particular material. The most unexpected part of the episode concerns rest: the text states that when handling pig iron, each piece weighing ninety-two pounds, a first-class worker can be under load for only forty-three percent of the day and must be entirely free from load for fifty-seven percent of the day; it also states that a worker who does their task correctly and within the time limit receives an addition of thirty to one hundred percent to their ordinary wages. It must be emphasized that these figures are Taylor’s own statements from his own time, not standards validated by today’s ergonomic knowledge. The episode closes with the criticism the method gave rise to: when how a person will work, how long they will remain under load and which tool they will use are determined in advance by someone else, there is a risk that the person ceases to be the subject of the work and becomes the object of a plan. At the end of the episode, you will see that Taylor’s real legacy is not a method but a question.
📌 Playlist for the full series: https://www.youtube.com/playlist?list=PL6s4Uhec9cFBZNpSWXeuaybOuyCsHS71K
Sources Used
Taylor, F. W. (1911). The Principles of Scientific Management. New York and London: Harper & Brothers.
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